A popular destination for all things pet, Chewy is bringing veterinary services to South Florida with the launch of Chewy Vet Care, where the focus is on convenience, personalized attention and comprehensive care with state-of-the-art technology.
Chewy Vet Care has opened its flagship practice in Plantation, Florida with a second location newly opened in Highlands Ranch, Colorado. Subsequent launches are slated soon for Coral Springs, Florida, as well as Denver, Colorado and Atlanta, Georgia.
This represents Chewy’s most transformative health care expansion to date, combining the highest-quality medical care, backed by the company’s award-winning customer service in thoughtfully designed spaces to help customers and their pets feel at ease.
“This is one of the most significant moments in Chewy’s history as we open the doors to our Chewy Vet Care practices and physically become a part of our customers’ lives and in their neighborhoods,” said Mita Malhotra, president of Chewy Health. “Our team has worked relentlessly to create an experience that is extraordinary and memorable for pets, customers and our veterinary teams. We can’t wait to take care of all the furry family members in South Florida, Denver and Atlanta.”
From routine check-ups to urgent care and surgical procedures, Chewy Vet Care offers a comprehensive array of services, all aimed at simplifying the pet health care journey for pet parents.
Drawing insights from top-notch veterinarians and the experiences of pet parents, Chewy Vet Care leaders said they are positioned to tackle longstanding industry challenges while ensuring both pets and their human companions receive the utmost care and trust.
“Chewy Vet Care is inspired and designed by a team of veterinary experts to combine personal, patient-centered medicine with the latest technology in an environment where customers will love to take their pets, and care teams will love to practice,” said Dr. Benjamin Carter, Chewy Vet Care chief medical officer.
Led by seasoned experts in the field, Chewy Vet Care leaders say it is poised to help drive positive change across the industry. Through the integration of cutting-edge medical technology and a patient-centric philosophy, it will instill pet parents with confidence and peace of mind throughout their pet’s health care journey.
“We are confident we can drive positive change by addressing critical pain points straining the veterinary industry while providing the convenient, transparent and trustworthy access to care that today’s discerning pet parents appreciate,” Carter said.
Chewy Vet Care offers a seamless, all-encompassing experience for pet parents. The practices’ online pet portal gives pet parents instance access to all their pet’s information from their mobile device. Customers are now able to download their records from anywhere, including proof of vaccination, travel certificates and invoices.
A personalized care plan helps manage pets’ daily health with reminders from the care team, 24/7 virtual health guidance and direct access to Chewy pharmacy. Simple online scheduling is also offered to plan the pets’ next wellness visit.
As the pet industry evolves, Chewy Vet Care leaders say it is committed to delivering customer-first experiences while fostering healthier, happier pets. Additionally, with its unwavering dedication to caring for both the pet and pet parent and innovative approach, they say Chewy Vet Care is poised to redefine pet health, providing pet parents with a newfound sense of assurance and support.