PEMBROKE PARK, Fla. – Michael Udine, a former mayor and commissioner of Parkland, remembers the 911 system failure during the 2018 Valentine’s Day massacre at Marjory Stoneman Douglas High School.
During This Week In South Florida, the now Broward County commissioner said the county has hired more dispatch operators at the 911 center since the tragedy.
A state commission highlighted the failure. The county also hired two directors, one for emergency management and the other for emergency medical services.
“More progress needs to be made,” Udine said. “This is unacceptable.”
Udine said it is shameful that the fixes are not complete over six years after the Parkland shooting.
Udine said Motorola, a Broward County contractor, is also working on upgrades, but fixing cybersecurity weaknesses takes time.
Udine said the improvements focus on Computer-Aided Dispatch Interoperability, or CAD, an emerging communications technology.
“We have made a ton of improvements,” Udine said adding, “The radio system has been fixed.”
For more about Broward’s Office of Regional Communications and Technology, visit this page.
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