A cellular outage was reported Thursday in the U.S. by AT&T users, Reuters reported.
Reuters cited Downdetector.com as showing that the number of AT&T outages peaked at 31,931 around 4:40 a.m.
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“More than 800 service outages of U.S. wireless carriers Verizon VZ.N and T-Mobile TMUS.O were also reported on the platform,” Reuters reported.
A spokesperson for T-Mobile, however, said “We did not experience an outage.”
“Our network is operating normally,” the spokesperson told Local 10 News. “Down Detector is likely reflecting challenges our customers were having attempting to connect to users on other networks.”
AT&T confirmed its outage to ABC News and advised customers to make calls over Wi-Fi.
“Some of our customers are experiencing wireless service interruptions this morning. We are working urgently to restore service to them. We encourage the use of Wi-Fi calling until service is restored,” an AT&T spokesperson said.
U.S. Sen. Rick Scott, R-Fla., also commented on the issue on X, saying “Florida law enforcement is doing everything it can to keep people safe, and I expect AT&T to keep us informed on what it is doing to get 911 services fully back online ASAP.”
The Miami-Dade Police Department released a statement Thursday morning regarding the safety of residents or visitors who may have been impacted by the widespread cellular outage, which you can read here:
For more information on how to enable Wi-Fi calling on your device, click here or here for additional settings.