FORT MYERS, Fla. ā A 6-year-old boy who left on a flight for the Christmas holiday to visit his grandmother in southwest Florida instead was put on the wrong plane and ended up 160 miles away in Orlando.
When the grandmother, Maria Ramos, showed up on Thursday at Southwest Florida International Airport in Fort Myers to greet her grandson who was flying for the first time from Philadelphia, she was told he wasnāt on the Spirit Airlines flight.
Recommended Videos
āI ran inside the plane to the flight attendant and I asked her, āWhereās my grandson? He was handed over to you at Philadelphia?ā She said, āNo, I had no kids with me,āā Ramos told WINK News.
She then got a call from her grandson from the airport in Orlando, telling her that he had landed.
An email was sent to Spirit Airlines on Tuesday morning seeking comment.
In a statement to WINK News, Spirit Airlines said the boy was under the care and supervision of an airlines employee the entire time, even though he was incorrectly boarded on a flight to Orlando. Once the mistake was discovered, the airlines let the family know, the statement said.
āWe take the safety and responsibility of transporting all of our Guests seriously and are conducting an internal investigation,ā the statement said. āWe apologize to the family for this experience.ā