FEMA has faced criticism and praise during Helene. Here's what it does — and doesn't do

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President Joe Biden talks with Deanne Criswell, Administrator of the Federal Emergency Management Agency (FEMA), as he arrives at Greenville-Spartanburg International Airport in Greer, S.C., Wednesday, Oct. 2, 2024, to survey damage from Hurricane Helene. (AP Photo/Susan Walsh)